Welcome to Medlock Vale Medical Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
At present all appointments are ‘book on the day’ and will be telephone/video consultations in the first instance. If a follow up face to face appointment is deemed necessary, this will be booked at the time.
For patient and staff safety, all staff will be wearing Personal Protective Equipment (PPE). Patients attending a ‘face to face’ appointment are required to wear a face covering. A mask will be provided if you are not able to provide your own.
We are strictly limiting the number of patients in our waiting areas. Please do not arrive early for your appointment as you may be asked to wait outside.
Please take the time to fill in the Friends and Family Survey in the menu on the right hand side and send in your feedback.
Update Contact Details
We now use text messaging for some of our communication. It would be helpful to have an up to date mobile telephone number for all our patients. You can update us by using the 'update your contact details' link at the bottom of the page or by calling the surgery.
Why not download our smart app for easy access to Patient Health Services?
If you have a child under ten years old and he/she is taken ill please phone the surgery for an appointment any time during opening hours and we will try to fit them in as soon as possible.
Children over ten can be put down for a telephone consultation and the Doctor will phone you.
If you need a Dentist in an emergency please call 0161 335 2700
Virtual Patient Participation Group
Our Patient Participation Group (PPG) provides a helpful way in which to engage with our patients and to receive feedback in order to help improve our services. Ordinarily our PPG meetings take place quarterly however; due to the current Covid-19 pandemic, our meetings have been suspended.
During this time, we welcome applications to join our Virtual PPG and would be happy to discuss your views and comments with you. You can register on this website.
Access and Parking
The Practice has disabled access, including access to all clinical rooms. Toilet facilities are also available. The building is a single storey building.
The car park at the side of the chemist is a surgery car park. All patients have access to this car park whilst visiting the doctors or chemist. The car park has disabled parking facilities.
PLEASE NOTE; Our nurses use this car park and may at any point during the day be called out on a home visit - upon their return priority must be given to them regarding parking in order to keep their clinics running to time. Your understanding is appreciated.
(Site updated 21/09/2020)